Sometimes life changes can affect your ability to keep up with child support payments. If you are not sure what to do next, support is available.
The Division of Child Support Enforcement (DCSE) offers programs to help you understand your options and take the next step. One of these programs is Family Engagement Services (FES), which connects parents to support and resources.
Looking for the Family Engagement program offered through VDSS Family Services? Visit the VDSS Family Services Family Engagement page.
Family Engagement Services (FES) works with parents who may be facing challenges making child support payments.
An FES case manager can work with you one-on-one to understand your situation and support your next steps.
FES can connect you to support such as:
FES will work with you one-on-one to make a plan and help you stay on track.
FES may be able to help. If you have questions or would like to learn more, you can contact the FES team.
Call: 540-569-4990
Monday–Friday, 9 a.m.–4 p.m.
Email: askdcse@dss.virginia.gov
Apply for Child Support Services
Start a new child support case or request services.
Make a Payment
Pay your child support online or learn payment options.
Contact DCSE
Talk with someone about your case or next steps.
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