The Virginia Department of Social Services (VDSS) is committed to keeping our website accurate, useful and safe. This page explains how we manage the site, what we collect and how you can reach us if you have questions.
We share information about VDSS programs and services to help individuals, families and communities. This page explains the rules for using our site.
This policy applies only to VDSS websites. When you leave our site, the other website’s policies will apply.
We follow state and federal laws, including:
When you visit, we may automatically collect:
When you interact with us, we may collect:
Most data is deleted soon after use. In rare cases (like a security issue), we may keep data longer and share it with law enforcement. We keep optional information based on record schedules.
If records are released under FOIA, personal details are removed first.
We use industry standards to protect your information. If someone tries to harm the site, we will track their information and share details with law enforcement, such as the Virginia State Police, to investigate.
Some pages use “cookies” (small files stored on your device) to:
This site is © Commonwealth of Virginia / Virginia Department of Social Services (VDSS). You may use content under fair use. For other uses, email webdev@dss.virginia.gov.
We may link to other websites. A link does not mean VDSS endorses that site. Found a broken link? Email webdev@dss.virginia.gov.
Some content may require plug-ins (free software). If you can’t access content, email webdev@dss.virginia.gov for another version.
Questions about this web policy? Need to update or review what you shared with us? Contact webdev@dss.virginia.gov.