Virginia helps eligible children, families and adults access health coverage through Medicaid and the Family Access to Medical Insurance Security (FAMIS) program. Together, these programs are called Cardinal Care.
Cardinal Care provides comprehensive health benefits, with some coverage types offering limited benefits such as family planning or Medicare savings. Eligibility is based on federal rules and your household’s situation.
You can apply online, by phone or with a paper application.
Additional Program Information
Most Cardinal Care members enroll in a managed care health plan. Plans help with:
Members not in managed care are covered through fee-for-service (FFS).
Local departments of social services (LDSS) are the main providers of many services to Virginia's children, families and adults. If your LDSS benefit program specialist is not available, you may request to speak to a Supervisor or Manager at your Local Agency.
In most cases, your city or county social services department should be the first call for benefits and other services. However, if additional assistance is required, you may contact the Virginia Department of Social Services at citizen.services@dss.virginia.gov.
You can also visit your local department of social services or a local application assistance site.
CoverVA and your LDSS can help if you need:
If you are having issues with your Cardinal Care application, enrollment or renewal, contact the Cover Virginia (CoverVA) Call Center Monday - Friday 8 a.m. to 7 p.m. and Saturday 9 a.m. to noon at 833-5CALLVA (TDD: 888-221-1590) or submit a request for help through the Department of Medical Assistance Services (DMAS).
Virginia Medicaid:
Frequently Asked Questions
About 1095-B Tax Forms:
CommonHelp:
Apply online
Call Cover Virginia:
833-522-5582
Visit your: Local Department of Social Services
Find my local department