Welcome to the VDSS Public Website Technical Support page. We know it’s frustrating when you need help and aren’t sure where to start, and we’re here to make that easier. This page is a support dashboard with links to the correct help page or contact option based on the public-facing application you’re using. Please select the application below to get routed to the right place for support.
For troubleshooting or to request support for the VDSS website, please visit our website support page by using the button below.
To request an accessibility accommodation or report a violation, please submit a request using the button below.
For problems with the CommonHelp application, please call the Enterprise Customer Service Center at 1-855-635-4370.
Issues with the MyChildSupport Application are handled by the DCSE Help Desk. Please use the button below to request support.
Issues with the Virginia State Jobs Application page are handled by the DHRM support team. They can be reached by email by using the button below.
For information and resources related to the OBI Portal, please visit the the Office of Background and Investigations.
For information and support for VELA, please contact them directly using the button below .
For support with SEAS, please include a description and screenshots, if possible
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