Home Breadcrumb /  Child Support Services / Employer Resources

Employer Resources

Employers play an important role in helping children receive child support. This page provides information for employers about sending child support payments, reporting new hires and responding to income withholding orders.

Illustration of electronic payments icon

Paying Child Support Electronically

Electronic payments are faster, safer and help ensure payments are applied to the correct case—while reducing delays and mailing issues.

Under Virginia law (§ 20-79.3), companies with 100 or more employees must send child support payments electronically. Employers with fewer employees are encouraged to use electronic payment options.

How Electronic Payments Are Processed

Virginia uses the Automated Clearing House (ACH) banking network to process child support payments.

  • Employers send payment instructions through their bank.
  • The bank sends the payment through the ACH network.
  • Payments are posted to the employee’s child support case.
  • If you already use direct deposit for your employees, you are already using the ACH network.

The sections below provide more details about electronic payment options.

Illustration of payment processing cycle
Benefits of Paying Electronically
Electronic Payment Formats We Accept
Other Options to Pay Electronically

Paying electronically offers these benefits:

  • Save Money – Costs less than writing and mailing checks.
  • Stay Secure – Protects your information and prevents mail or check fraud.
  • Pay Faster – Families get support more quickly.
  • Ensure Accuracy – Payments are applied to the correct case.
  • Prevent Errors – The support payment amount received matches the support amount withheld.

Set up secure payments today through MyChildSupport.

For help, contact State Disbursement Electronic Funds Transfer (EFT) unit at (804) 726-7333 or email eftpayments@dss.virginia.gov

Virginia accepts the following electronic payment formats:

These formats are approved under Virginia’s Electronic Funds Transfer (EFT) and Electronic Data Interchange (EDI) program and by the National Automated Clearing House Association (NACHA).

  • CCD – Cash Concentration or Disbursement
  • CCD+ – Cash Concentration or Disbursement Plus Addenda
  • CTX – Corporate Trace Exchange

Virginia also accepts payments through:

  • MyChildSupport – A free, secure website for submitting child support payments online.
  • Payroll services – Employers may use payroll providers (such as ADP, Paychex, or Ceridian) to send child support payments electronically.
  • ExpertPay – A private web-based service that sends electronic payments to Virginia. Employers can sign up with ExpertPay for Electronic Funds Transfer (EFT) service.

Pay by Check or Money Order

Make the check or money order payable to Treasurer of Virginia.

Include the following on the payment:

  • Employee’s full name
  • Employee’s full Social Security number
  • Case number

The Income Withholding Order for Support (IWO) may list other details that must be included with the payment. Be sure to follow any instructions on the IWO to help ensure the payment is applied correctly.

Send to:
Division of Child Support Enforcement
P.O. Box 28990
Richmond, Virginia 23228

Vector illustration of check icon

Tips for Smooth Payments

Send it on time
Enter the right information
Payment formats and tools

Send payments every payday or within four days if you use electronic transfer. Virginia law (§ 20-79.3) requires payments to be sent on each regular pay date.

  • Include the employee's Social Security number so payments are matched to the correct case.
  • The case number is not required but is helpful.
  • No need to send separate payments for each case —payments are applied to the employee's account and divided among their cases.
  • Virginia does not require a Federal Information Processing Standards (FIPS) code, but 51000 may be used if needed.
  • If your payroll company offers electronic payment services, use those tools to send child support payments. Many payroll providers such as ADP, Paychex or Ceridian support electronic payments.
  • If you have more than 20 employees, use standard payment formats such as CCD, CCD+ or CTX to help ensure payments are processed correctly and on time.

This website uses cookies to enhance your browsing experience. By continuing to use our website, you agree to our use of cookies. Please review our web policy for information regarding the data we collect and how we ensure it remains secure.