Group eLearning Completion Requests

Use these steps if a group watches and completes an eLearning course together.

1. Share course details

Provide the course name and full title.

2. List each learner

Include for every person:

  • First name
  • Last name
  • Email address

3. Enroll and start the course

Ask each learner to enroll and open the course.
 This step helps confirm they are in the system.

4. Request manual completion

After everyone has started the course, email dsslearnersupport@dss.virginia.gov
 Ask for a manual completion for the group.

 

If you need help, reach out. Support is available to guide you.