Welcome to Child Support Appeals

State law allows for administrative hearings in child support cases. After a hearing officer makes a decision, you may appeal that decision to court if you choose.

Hearing officers are neutral. They review the information shared by both sides and make decisions based on facts, records and policy.

Being prepared helps the hearing officer understand your situation clearly.

Filing Complaint

What Types of Appeals Are Reviewed 

Appeals from a Noncustodial Parent
Appeals from a Custodial Parent

You may appeal actions related to: 

  • Federal income tax offsets 
  • Passport denial 
  • Orders to withhold income 
  • State income tax intercepts or lottery winnings 
  • Vendor payment intercept notices 
  • Income withholding for support 
  • Credit reporting to consumer agencies 
  • Actions to establish a child support order 
  • Actions to change the amount of child support 

You may appeal: 

  • Actions to establish a child support order 
  • Actions to change the amount of child support 

Learn More Before You File

For step-by-step guidance, review the Child Support Appeals Fact Sheet. It explains what to expect and how to prepare.

How to File an Appeal

All appeal requests must be in writing. You may:

  • Use the Appeals Request Form, or
  • Write your own request

Be sure to include:

  • Your full name
  • Your mailing address
  • Your case number

Send Your Appeal To

Virginia Department of Social Services
 Appeals and Fair Hearings
 5600 Cox Road
 Glen Allen, VA 23060

You may also submit your appeal by:

Child Support Appeals Team

Terrance Deanes 
Hearing Officer 
Phone: 804-664-4287 
Fax: 804-726-7656 
Email: terrance.deanes@dss.virginia.gov 

Barbara Terrell
 Legal Assistant
 Phone: 804-726-7620
 Fax: 804-726-7656
 Email: bterrell@dss.virginia.gov

Emma Nesbitt
 Hearing Officer
 Phone: 804-743-2265
 Fax: 804-743-4164
 Email: emma.nesbitt@dss.virginia.gov

Kimberley Wilson
 Hearing Officer
 Phone: 804-541-6508
 Fax: 804-541-6509
 Email: kimberley.wilson@dss.virginia.gov

Learn about the appeals process